Frequently Asked Questions (FAQ)
What options do I have as a non-registered user in the ePortal?
As a non-registered user, you can search and filter for products or view technical data and data sheets. However, not all functionalities are available to you. You see no prices, no delivery times and you cannot add your product to the shopping cart. But you have the option of saving your required product in a requestlist.
I need a quote. Where is the best place to send my request?
Please feel free to send us your inquiry via the requestlist or the contact form. We will then forward your inquiry to the right sales contact, who will get back to you as soon as possible. Alternatively, you can also contact our office staff by phone.
How can I create a request and add products?
You have the option of saving your required product in a requestlist. Find an explanation of the requestlist here.
I need technical advice, who can I contact?
Please feel free to use the contact form. We will forward your request accordingly to the appropriate expert, who will contact you immediately.I would like to request a catalog - What do I have to do?
You can view or download our catalogs online here.
I need help using the MAXIMATOR Benelux ePortal - Who can I contact?
If you have any further questions regarding the use of the ePortal, please contact us using the contact form. This is the fastest way to process your request!
My searched product cannot be found in the ePortal. What can I do?
Currently, the ePortal covers the majority of our standard portfolio. If the product you are looking for is not yet available or if something is unclear, simply use the contact form for further clarification.
How does filtering and searching work in the ePortal?
An overview of the varios filtering and navigation options as well as further explanations can be found here.
Where can I download drawings and step-files?
You can download drawings and step-files on the product page under the Downloads tab. Something is still unclear? Please use our download instructions in the Help-Center or our contact form.
Your question is not included? Something is still unclear for you? We will be happy to help you. Simply use the contact form.